Terms of Service

1. Acceptance of Terms

By accessing our website and utilizing our communication channels, including Google Business Profile (GBP) messaging, you agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services or contacting us through these platforms.

2. Communications and Google Business Profile Messaging

We utilize Google Business Profile messaging to provide convenient customer support and answer inquiries. By choosing to message us through Google, you acknowledge and agree to the following:

• Response Times: While we strive to respond to all inquiries promptly (typically within 24 hours, as recommended by Google guidelines), response times may vary outside of normal business hours.
• Platform Rules: Your use of the messaging feature is subject to Google's own Terms of Service and User Conduct policies.
• No Sensitive Information: For your security, DO NOT share highly sensitive personal information, such as full credit card numbers, Social Security numbers, bank account details, or protected health information, through Google Business Profile messaging. We will never request this type of information via chat.

3. Prohibited Conduct

To maintain a safe and helpful environment, users contacting us via our website or Google Business Profile messaging must strictly avoid:

• Spam and Solicitations: Sending unsolicited promotions, repetitive messages, or automated spam.
• Harassment and Hate Speech: Using abusive, threatening, discriminatory, or derogatory language.
• Illegal Content: Sharing content related to illegal acts, restricted goods, or fraudulent activities.
• Explicit Material: Transmitting sexually explicit or violently graphic text or images.

Violation of these rules will result in the immediate cessation of communication, blocking of your profile, and reporting of the interaction to Google.

4. Intellectual Property

All original content, branding, and materials provided on this website and shared during our communications remain the intellectual property of Junior's Custom Auto Detailing. You may not reproduce or distribute this material without explicit written consent.

5. Limitation of Liability

Our website and messaging services are provided "as is." Junior's Custom Auto Detailing shall not be held liable for any direct, indirect, or incidental damages resulting from your use of our communication channels, including any data breaches that occur on third-party platforms like Google.

6. Modifications to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website or messaging services following any changes constitutes your acceptance of the revised terms.